Dubai’s Basic Directorate of Residency and Foreigners Affairs (GDRFA) has disclosed ‘Salama,’ a complicated AI-driven platform deliberate to improve the proficiency of residency and visa companies.
Unveiled on the Media Council
Below the theme “Media Imaginative and prescient Shaping the Future,” the declaration was made on the Fourth Annual Media Council. Together with key specialists and people of the media, Lieutenant Basic Mohammed Ahmed Al Marri, Director Basic of GDRFA Dubai, attended the ceremony.

What’s Salama?
Salama is a sensible platform that simplifies visa and residency procedures by eliminating paperwork and automating key transactions. With this method, customers can:
- Renew or cancel residency permits in seconds
- Get instantaneous responses to visa-related inquiries
- Full funds seamlessly with out visiting service facilities
Initially launched for people, Salama will quickly be prolonged to firms, additional reworking authorities companies.
Learn Extra: Authorities initiatives Get AI Seal Benefit In Dubai
A Step Towards Digital Transformation
Lieutenant Basic Al Marri emphasised that digital transformation is extra than simply expertise, it’s about enhancing buyer expertise and authorities effectivity.
He said.
“This initiative aligns with UAE Imaginative and prescient 2071 and Dubai’s Digital Transformation Technique, making companies extra accessible, quicker, and user-friendly,”
How Salama Works
The platform may be accessed utilizing UAE Move and sensible channels. A dwell demonstration on the occasion showcased a residency renewal in only a few seconds.
Step 1: Log in by way of UAE Move
Step 2: AI retrieves consumer particulars and dependent data
Step 3: Choose the renewal or cancellation choice
Step 4: The system processes the request and fee
Step 5: Up to date residency allow is emailed immediately
With assist for 40+ languages and plans for growth, Salama ensures inclusivity and comfort for a various inhabitants.
Revolutionizing Authorities Providers
Colonel Khalid bin Madia Al Falasi, Assistant Director Basic of Digital Providers Affairs at GDRFA Dubai, known as Salama a “game-changer in authorities service supply.”
“By leveraging AI, Salama personalizes interactions and ensures quick, exact processing. That is the way forward for sensible authorities companies.”
It’s now one of many quickest authorities companies on this planet for residents to resume their visas, taking about 10–20 seconds.
Dubai is elevating the bar for effectivity, accessibility, and creativity globally with an AI-powered revolution.
